Tree work questions, answered straight

Sometimes. Moreton Bay Regional Council and Brisbane City Council both protect certain vegetation, and whether your tree is covered depends on the overlay on your lot and in some cases the species. Check before you book. We will flag it if a tree looks protected.

Removal is the whole tree, out of the ground. Lopping is cutting back what is there, usually for clearance or to take weight out of a limb. In practice most people use lopping to mean any cutting work, so tell us what you want to end up with and we will tell you which one it is.

No. Most people ring us knowing roughly how big it is and what it is near, and that is plenty to work with. A photo from far enough back to show the whole tree tells us more than a species name would.

That is most of the work around here. It is done in sections, with the limbs roped and lowered rather than dropped, which is slower than an open block but perfectly routine.

Yes, and they need treating differently. Dead timber cannot be trusted to hold a rigging load or a climber, so a dead tree is often taken down from a machine instead of climbed. Worth mentioning when you call.

Yes. Tree work is high risk, so there is current public liability cover in place for the whole time the crew is on your property. A certificate of currency is available on request.

Caboolture, Morayfield, Burpengary, Narangba, Kallangur, North Lakes, Deception Bay, Strathpine, Redcliffe, Kippa-Ring and Bribie Island. If you are just outside that, ring and ask rather than assuming.

Not usually, as long as we can get to the tree and you are happy for us to work unattended. If the only access is through a locked gate or the house, we will need you there or a way in.

A small garden tree can be gone in a couple of hours. A large gum over a house with a hand carry to the truck can be a full day or more. The quote will tell you which one yours is, because it is priced from the time it will actually take.

Some marking is normal where timber is dropped and dragged. On soft ground or where a machine has to come in we use ground protection, and the area gets raked off at the end. If the lawn is a concern say so when you book so we plan the drop zone around it.

A truck and a chipper need roughly two car spaces on the street, ideally as close to the tree as we can get. If parking is tight or the street is narrow, tell us when you book so we can plan it rather than discover it.

Cars off the driveway and anything light and breakable away from under the tree. Pot plants, outdoor furniture and the like. We will move what is left, but it is quicker if the drop zone is already clear.

Keep them inside or at a neighbour's for the day. Chippers are loud, gates get propped open while we carry debris out, and a dog in the yard slows the whole job down.